Saturday, March 18, 2006

Verizon Wireless Unveils Small Business Tool

Susan Rush's article at WirelessWeek :
In the name of streamlined field operations, Verizon Wireless is rolling out Field Force Manager, a mobile resource management tool designed to improve information and process flow between field workers and the office, according to the carrier.
The Web-based application gives offices the ability to map the location of field workers, jobs and other activities in near real-time, as well as schedule and dispatch jobs and receive fleet, job and worker reports. From a field worker standpoint, Field Force Manager enables timecards and customer/ job data to be submitted back to the office using a wireless device.
If anyone has an article on how the Unions are responding to this, please let me know? Thanks!

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